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Agent Connectors: Giving Aline AI Access to Gmail, Outlook, Fireflies & Gong

How Agent Connectors let Aline AI use context from Gmail, Outlook, Fireflies and Gong, with separate read-only and read-write permissions.

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Written by Larissa Grabarski Pimentel

Agent Connectors let Aline AI reach into the tools where your contract context already lives — Gmail, Outlook, Fireflies and Gong — so it can draw on that information when it reviews, drafts and answers questions. Each connector has separate read-only and read-write permissions, so you control exactly what Aline can see and do. Agent Connectors shipped in Release 802, with more connectors planned.


Available Connectors

  • Gmail and Outlook — email where contract threads and attachments live.

  • Fireflies and Gong — call recordings and transcripts where terms get discussed.


Read-Only vs. Read-Write

Each connector is granted at one of two levels:

  • Read-only — Aline AI can reference the source (for example, read an email thread) but cannot change anything in it.

  • Read-write — Aline AI can also act in the source. Grant this only where you want Aline to do more than look.


Step 1: Open Agent Connectors

  1. Open Admin & Settings → Integrations.

  2. Select Agent Connectors.

📷 Screenshot suggestion: the Agent Connectors list. Confirm the exact navigation label in-app before publishing.


Step 2: Connect a Source

  1. Choose the connector you want (Gmail, Outlook, Fireflies or Gong).

  2. Sign in to that service and approve the access it requests.

  3. Set the permission level — read-only or read-write.

📷 Screenshot suggestion: the connect dialog and the read-only / read-write choice. Confirm the exact labels before publishing.


💡 Best Practices

  • Start read-only and move a connector to read-write only when you have a reason to.

  • Connecting a source usually needs an admin; line up that access first.

  • Connect only the sources whose context you actually want Aline to use.


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