The HiBob integration brings employee data from HiBob into Aline. Once it's connected, you can add HiBob fields to any template and launch workflows filled with an employee's HiBob details (name, title, department, manager, start date, address, pay and your custom fields).
There's nothing to install in HiBob by hand and no API keys to copy. Your Aline admin connects HiBob through a HiBob sign-in, and Aline reads employee data with the access you approve there. Setup takes about 5 minutes.
Who Does What
HiBob admin. Approves Aline's access to HiBob during the connection, and removes the Aline app in HiBob if you ever stop using it.
Aline admin.Connects HiBob in Aline. Often the same person signs in as the HiBob admin during this step.
Template builders and HR users. Add HiBob fields to templates andlaunch workflows for employees. No setup on their side.
Step 1: Connect HiBob
In Aline, open Settings → Integrations and go to the HRIS section.
Find HiBob, hover over the card and click Connect.
Click Authorize.
The HiBob card shows Connected.
📌 If HiBob shows Coming soon, it isn't available on your account yet. Reach out to your account team.
Step 2: Add HiBob Fields to a Template
In Aline, open Templates.
Open the template you want to use.
In the toolbar on the right side of the document, click the HiBob icon to open the HiBob panel.
Under Assignee, pick the recipient the fields belong to.
Find a field under Integration Fields, by scrolling or searching (e.g. "Birthday").
Drag the field into the document where the value should appear.
Fields are grouped so they're easy to find:
Employee and Manager: the basics, like name, email, title, department, start date and the manager's details
HiBob categories: About, Work, Employment, Address and Payroll
Custom fields: any custom fields and categories your company added in HiBob
Step 3: Launch a Template With a HiBob Employee
Open a template that has HiBob fields and launch it.
Give the workflow a name.
Under Integrations, find HiBob and click Link.
Search for the employee and select them.
Launch the workflow. The employee's HiBob values fill the HiBob fields in the document.
Troubleshooting
HiBob fields don't appear in the template panel. Check that HiBob is still connected under Settings → Integrations → HRIS. If HiBob can't be reached, Aline hides its fields rather than showing an error, so reconnecting usually fixes it.
Some fields show as unavailable after linking an employee. Aline couldn't read that employee from HiBob just then. Try pulling the values again in a few minutes. If it keeps happening, check that the HiBob account used to connect can still see that employee.
"This HiBob employee no longer exists." The employee was deleted in HiBob, or the connection can no longer reach them. Their values can't be refreshed. Unlink the employee, or link another one.
A notification says the HiBob connection needs attention. Click it to open the HRIS section of Integrations, then reconnect HiBob.
A custom field is missing. Make sure it exists in HiBob and the connected account can see it. Fields you add in HiBob show up in Aline without any extra setup.
HiBob doesn't show under Integrations when launching. The template has no HiBob fields, or HiBob is disconnected. Add fields (Step 2) or reconnect HiBob (Step 1).
"Launch with integration issues?" No employee is linked, or HiBob is disconnected. Go back and click Link, or continue knowing the HiBob fields may stay empty.
Best Practices
💡 Connect with a HiBob admin account that can see every employee you'll write documents for.
💡 Payroll fields are available in templates. Only add them to templates meant for people who should see pay data.
💡 Pull values again right before sending a document for signature, so it reflects the latest HiBob data.
Disconnecting HiBob
Disconnecting HiBob in Aline stops Aline from reading employee data, but it doesn't remove the Aline app from HiBob. To fully remove it, also uninstall Aline in HiBob.
Next Steps
Add HiBob fields to your offer letter and employment agreement templates (Step 2)
Link a test document to your own employee record to check the values come through as expected (Step 3)
🎧 Need Help?
Hitting an error that isn't covered here, or need a field that doesn't show up? Click Support in Aline or reach out in your shared Slack channel.